Privacy and Cookies Policy of «kriezis-optometric.gr»

 

This privacy policy describes the personal data collected or produced (processed) when you use the "kriezis-optometric.gr" website (hereinafter the "Websites") Also describes how the use, disclosure and protection of personal data your options regarding your personal data, as well as how you can contact us.

 

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

 

"Kriezis-optometric.gr" is responsible for the processing of your personal data and in this privacy policy is referred to as "kriezis-optometric.gr" or "us".

 

WHAT PERSONAL DATA WE COLLECT

 

We ask that you provide us with certain personal information in order to provide you with the products or services you request. For example, when you shop, contact our customer service, ask for news, create an account, participate in our events or contests, or interact with or use our Website This personal information includes the following:

 

Contact details, including name, email, no. telephone, postal and billing address

Login and account details, including username, password, and unique username

Personal information, including gender, city, date of birth and shopping history

Payment or credit card details

Pictures, photos and videos

Data on physical characteristics and

Personal preferences, such as your wish list, as well as marketing and cookie preferences.

We collect additional personal information from you to provide specific information in the context of our Website.

When you interact with our Website, certain data is automatically collected by your device or the web browser you are using. More information about these practices can be found in the Cookies section of this privacy policy. This data includes the following:

Device IDs, call status, network access, storage information, and battery information

Cookies, IP addresses, referrer headers, web browser identification and version data, as well as web beacons and tags.

 

CHILDREN

 

We comply with local laws and do not allow children to register on our Website when they are under sixteen (16) years old. We will seek parental consent for the children participating in our experiences and events.

 

TOOLS to Adjust What Personal Data We Collect

 

 

When using our Website, we also provide timely information and your consent to certain practices. For example, we get your consent to use your site and send you notifications. We may obtain this consent through our Website or using the usual consent provided on your device.

 

In many cases, the web browser platform you use or your mobile device provides additional tools that allow you to control when your devices collect or share specific categories of personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices. 

 

WHY and HOW we use your personal data

 

We use your personal data for the following purposes:

 

To provide information about our Website and the Services you request

 

When you use our website, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the website "kriezis-optometric.gr" or participate in an event or promotion, we will use the contact information you give us to contact you about the purchase, event or promotion. If you contact our consumer services, we will use the information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.

 

In many cases, in order to use certain items on our site ,you may need to provide "kriezis-optometric.gr" additional data or additional consent to use specific data in a certain way.  For example, to share content on social media, you may need to provide the login details to your social media accounts.

 

To share information about our products, services and events, as well as for other promotional purposes

 

When you provide your consent, we will send you promotional communications and news about its products, services, events. "kriezis-optometric.gr" and other promotions. You may opt-out of these communications at any time after you have given this consent.

 

If you are already a customer. "kriezis-optometric.gr "(for example, if you have placed an order with us), we may use the contact information you provide us to send you Marketing updates about similar products or services. "kriezis-optometric.gr", where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us, as well as information from other products or services. "kriezis-optometric.gr", such as your use of our website, visits or purchases you make in our stores, participation in events and competitions - to personalize our communication with you about products and services that we believe may be of interest to you.

 

To operate, improve and maintain our business, products and services 

 

We use your personal data for our business activity.  For example, when you make a purchase, we use this information for accounting, auditing and other internal operations. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to administer our website. 

 

To protect our or third parties ' rights, property or security 

 

We may also use your personal data about how you use our website to prevent or detect fraud, abuse, illegal use and violation of our Terms of use, as well as to comply with court orders, government requests or applicable law.

 

 

For general research and analysis purposes 

 

We use data about how you use our website, and / or our services to better understand consumer behavior and preferences.  For example, we may use information about how visitors to the site use the search and find products kriezis-optometric.gr, in order to better understand the optimal ways to organize and present product offers in the" showcases " of our online stores.  

 

Other purposes

 

We may also use your personal data in other ways and will provide special notices when we collect the data, while securing your consent where appropriate.

 

Legal Basis

 

To process your personal data, we rely on certain legal bases, depending on how you operate on our website

 

When buying products "kriezis-optometric.gr" from our website, we need your personal data to fulfill the contract between us. For example, we need payment and contact details for the delivery of your order.

We also rely on other legal bases to defend our reasonable rights as a business, or to comply with a legal obligation or to protect our vital interests.

Sharing your personal data

 

Notification from "kriezis-optometric.gr"

 

The "kriezis-optometric.gr" it shares your personal data with:

 

The retail stores "kriezis-optometric.gr" for the purposes and under the conditions aforesaid 

Third-party service providers that process personal data on its behalf "kriezis-optometric.gr", for example for the processing of credit cards and payments, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of brand and product promotions, and management of certain services and components.  When we use third-party service providers, we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data. 

Other third parties, to the extent required for the following purposes: (I) comply with a government request, court order or applicable law; (ii) prevent unlawful use of the websites or violations of our website terms of Use and our policies; (iii) protect us from third party claims; and (iv) contribute to the prevention or investigation of fraud (e.g.Allah. counterfeit) 

To other third parties when you have given your consent

We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, dissolution or liquidation).

 

Notification by you

 

When you use certain social media elements on our site, you can create a public profile that includes information such as username, profile picture and city.  You can also share content with your friends or the general public, including information about your interaction with "kriezis-optometric.gr". We encourage you to use the tools we provide to manage social media sharing. "kriezis-optometric.gr" for the purpose of controlling the information you make available through its social media assets "kriezis-optometric.gr".

 

Protection and management of your personal data

 

Encryption & Security

 

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data. 

 

International Data Transfer 

 

The personal data we collect (or process) in the context of our website will be stored in Greece or in countries of the European Union or the European Economic Area or in the USA. Some of the recipients of the data with whom the "kriezis-optometric.gr" shares your personal data may be located in countries other than the one in which the initial collection of your personal data took place. Legislation in these countries may not provide the same level of data protection as the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, including the US, we will protect your personal data as described in this Privacy Policy and in accordance with applicable law. 

 

We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not ensure an adequate level of protection. We use various measures to ensure that your personal data transferred to these countries enjoy adequate protection in accordance with data protection rules. These include signing the EU Standard Contractual Clauses, certifying that the recipient has adopted the corporate binding rules, or adhering to the Privacy Shield between the EU-US and Switzerland - US. intra-corporate data transfer agreement. 

 

Retention of your personal data 

 

We retain your personal data as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will keep your personal data for as long as you have an account. "kriezis-optometric.gr". In relation to your personal data relating to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).

 

Your rights regarding your personal data

 

You have the right to request the following: (I) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) erasure or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute.  If we have obtained your consent to the processing of your personal data, you have the right to withdraw your consent at any time. 

 

If you would like to request a copy of your personal data or exercise any other right, please contact us using the contact details in the "questions and comments" section below. 

 

Choosing not to receive Marketing communications 

 

If you have an account "kriezis-optometric.gr" you may choose not to receive marketing communications "kriezis-optometric.gr" by modifying your choices in the "view or change your Profile" section of our website. You can also choose not to receive marketing communications by changing your email and sms records by clicking the Delete link or following the instructions included in the message. Alternatively you can contact us using the contact details in the "questions and comments" section below.

 

COOKIES

 

"kriezis-optometric.gr" collects information, which may include personal data, from the web browser you use when you use our website. We use a variety of methods, including cookies, to collect this information, which may include (I) your IP address, (ii) your unique cookie identifier, information about your cookies, and information about whether your device has software to access certain information, (iii) unique device identifier and Device Type, (iv) Domain (s), browser type and language, (v) operating system and system settings, (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our websites, such as number of clicks, purchases, stated preferences, and (ix) access times and related URLs.

 

It is also possible to collect information from third parties through websites using cookies, third party plugins and widget tools. These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.

 

We use cookies to monitor the use of our website by our customers, as well as to understand their preferences (such as country and language choices). This allows us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregated data about traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our websites. Generally there are three categories of cookies used on our websites:

 

Function: these cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our website to" remember " you during your browsing, during an individual visit or, if requested, from one visit to another. They allow the "shopping cart" and "checkout" features to be available and help with safety and regulatory compliance issues.

Performance: these cookies allow us to improve the operation of our website by tracking usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on websites. The rejection of these cookies may lead to inadequate personalization of proposals and poor performance of websites.

Social media and advertising: social media cookies allow you to connect to the social media networks you use and share content from our website on social media.  Third-party advertising cookies collect information to help better personalize ads according to your interests, both on our website and on others. In some cases, these cookies include the processing of your personal data. Rejecting these cookies may result in ads that are not as relevant to you or in your inability to effectively connect to Facebook, Twitter, or other social media and/or in your inability to share content on social media.

You can also change your preferences through the" Cookie Settings " page at the bottom of each page of our websites.

 

For a complete and up-to-date summary of all third parties who have access to your web browser (via our website or others), we recommend that you install a plugin specifically designed for this purpose.  You can also enable notification to be sent to you from your computer whenever cookies are sent, or you can choose to disable all cookies. This is done through the web browser settings on each web browser and device you use. Because each web browser is a little different, we suggest that you refer to the Help menu of the web browser you are using to find out the correct way to modify your cookies. If you disable cookies, you may not have access to many elements that make our website more efficient, and some of our services may not work properly.

 

Changes to our Privacy Policy

 

Our laws and practices change over time. If we decide to update our Privacy Policy, we will post the changes on our website. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, ask for your consent to implement such changes. We strongly recommend that you read our Privacy Policy and be regularly informed of our practices. This privacy policy was last modified in May 2020.

 

Questions and comments

 

We are at your disposal for questions, comments and concerns you may have about our Privacy Policy and our privacy practices.

 

If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights with respect to your personal data, please contact our Consumer Services, or our business manager at:

 

You can also send an email to the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

 

If you contact us through a private complaint, it will be assessed with a view to resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence.