Please read carefully the following terms of use regarding the rights and obligations of the company to all visitors of the website:

 

BUSINESS IDENTITY

The website "kriezis-optometric.gr" is the official website created by the company under the name KRIEZI OPTICAL CONTACT LENS OPTOMETRY and with the distinctive title KRIEZI with Tax Identification Number: 998333405 D.O.Y .: Kalamarias, which is based in the MUNICIPAL MARKET OF FOINIKAS STORE 7. The website aims to provide immediate information about its products, enabling them to place their online order remotely as well as interactive communication of visitors with the Company, through commenting and expressing their preference for specific items, utilizing applications. of social network.

 

TERMS OF THE CONTRACT

The present terms of operation and use of the website www.kriezis-optometric.gr are corporate binding rules, which are observed and imposed by the Company in the provision of the following information society services to users. These terms are fully compatible with applicable European and Greek law and the non-compliance of users of the website or third parties with them implies the removal of any liability of the Company in relation to any affected natural or legal persons. The users recognize the right of the Company to change the content of the website at any time without informing the users. However, the Company may not unilaterally modify the terms of the transactions, without the prior notification of the users through the Website.

 

The user who visits the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them, both in the context of the contract drawn up by their acceptance, and in the context of his general obligation to comply with the law.

 

PRIVACY OF PERSONAL DATA

The personal data of the users of our website are used, in accordance with the provisions of Law 2472/97 for the "Protection of the individual from the processing of personal data".

 

By registering / declaring your data, such as name, email, home address, telephone, etc., you provide your consent for their collection and processing by the Company to the extent that is absolutely necessary for its service. for the purpose of their collection.

 

3.1. Purpose of collection and processing

 

The above collection and processing of your personal data is done to the extent that is absolutely necessary for the execution and proof of your orders, commercial communication - sales promotion through informative e-mails / newsletters (eg your information about new products and offers, for participation in competitions, etc.), the improvement of the services provided through our website as well as the collection of statistics and only statements (which will not contain personal data that may lead to the identification of individuals).

 

3.2. Recipient of personal data

 

The recipient of the above personal data is the Company. The Company may outsource the provision of support services for the execution of orders, its commercial communication with users or the sending of advertising messages and personalized offers, to a third party cooperating with this company. The latter must fully comply with the principles of confidentiality observed by the Company regarding the personal data of users.

 

In any case, the Company may not disclose, disclose, sell or exchange your personal data, which remains confidential. Exceptionally, the kept data may be disclosed to the competent judicial authorities, at their request, in accordance with applicable law.

 

3.3. Duration of personal data retention and rights of registered users

 

The Company maintains a file with the above data for the period of time you remain a registered user. As a registered user of our website you can at any time access your personal information (article 12 Law 2472/1997) as well as request the change or deletion of this information and generally raise objections to the processing of data concerning you ( article 13 Law 2472/1997). In case you wish to exercise the above rights of access and objection you can contact the contact person of the Company by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

INTELLECTUAL PROPERTY RIGHTS

All content of the Website, including images, graphics, photographs, drawings, texts, services, audio, video, names, logos, insignia, products and generally all files are copyrights, registered trademarks and trademarks of the Company or and its collaborators and are protected under the relevant provisions of Greek and Community law as well as international conventions.

 

Therefore, any copying, republishing, uploading, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public, regarding the actual provider of the content of the Website is expressly prohibited.

 

LIMITATION OF RENSPOSIBILITY

The Company cannot guarantee the availability of the ordered products. However, in case of their unavailability, we undertake to inform you within a reasonable period of time from the placement of your order.

 

The Company reserves the right for any technical or typographical errors in the characteristics of the products that have escaped attention or have occurred unintentionally or due to any interruptions of the Website due to force majeure.

 

In addition, the Company is only responsible for fraud and gross negligence towards users in case of non-execution of the order or delay in delivery of the ordered products. Furthermore, it is reserved regarding the delivery time of the goods in cases of force majeure (eg bad weather conditions, strikes, etc.).

 

The Company does not bear any responsibility, positive or negative, direct or indirect, that may arise from lack of ability to use the website as well as errors, interruptions, defects or delays in the operation of the Website or the transmission of information through the Internet.

 

The Company is not responsible for technical problems that may arise to users during access and use of the Website, which are related to the compatibility of their infrastructure with it or with any "viruses" or other harmful components contained on the websites.

 

PRODUCT PURCHASE

5.1. Terms of transaction

 

The use of the services of the Website does not imply any additional charge beyond the current tariff regime for the general internet access that is paid to the competent third party providers only.

 

The Company reserves the right to reserve or refuse to execute orders, as long as it notifies within a reasonable period of time the reasons for the relevant reservation or refusal.

 

In case of any problem, complaint, observation, etc., that arises during the use of the Website, the user must immediately inform the Company.

 

5.2. Product Purchase Process Description

 

To purchase products from our Website, the following steps are followed:

 

You select specific product codes from the product catalog and place them in your shopping cart.

 

Fill in the details of the order, e.g. Shipping Address.

 

The overall picture of the order is inspected.

 

You accept the terms of use.

 

You give the final order of the order.

 

In case of an error during the above steps, select the "Previous Step" option to return to the previous step and make the necessary corrections.

 

5.3. Product description

 

The Company makes every effort to present with the greatest accuracy the products available from it and their essential characteristics.

 

The Company has made every effort to accurately display the true colors of the products, when they appear on the Website. Our Company is not responsible and does not guarantee the absolute accuracy of the display of product colors on the user's computer screen as it depends on the characteristics of each screen and computer.

 

5.4. Electronic order filing

 

Your orders are archived electronically and you can, if you wish, be aware of the content of your order.

 

The use of the website is the sole responsibility of the user. We are not responsible for the malicious intervention of third parties. The visitors of the website are committed that they will not harm third parties with malicious use of the Website and that they will not violate their personal data.

 

5.5. Products' prices

 

The price of each product is listed in the relevant catalogs next to each product. The prices include the legal VAT. The Company reserves the right to adjust prices without notice

 

5.6. Payment Methods

 

a. COD

 

Cash on delivery costs 2 euros per shipment and is only available in Greece from ACS.

Payment can be made (in cash or credit card) upon delivery by the driver. Make sure someone is at your address to sign up and pay for the delivery.

 

b. Bank account deposit

 

Money order payments can be made to the following bank account:

 

IBAN:GR5202602320000510200811162

 

SWIFT:

 

BANK: EUROBANK 

 

NAME OF THE BENEFICIARY: ΚΡΙΕΖΗΣ Θ. – ΚΡΙΕΖΗΣ Δ. Ε.Ε.

 

The amount you deposit to the account must be the exact amount of your order. Bank charges must be borne by the customer / buyer. We ask that you indicate your order number on your payment to avoid delays. Also, keep in mind that your order will be expedited as soon as your payment is confirmed. This can take up to 2 business days, depending on the bank. Alternatively, you can send a confirmation of your payment to This email address is being protected from spambots. You need JavaScript enabled to view it. for the immediate processing of your order.

 

5.7. Shipping products / Shipping costs

 

SHIPPING CHARGES

 

Shipping is free for orders over 100 euros. For orders under 100 euros the charge is 5 euros.

 

 

Destination        Shipping Costs

 

Greece              ACS 5

 

Europe              ACS 15

 

Cyprus              ACS 12

 

Albania & Bulgaria  ACS 25

 

America & Canada   ELTA 35

 

Estimated delivery times should only be used as a guide and start from the date of shipment.

Working days do not include Saturdays, Sundays and public holidays.

 

Kriezis-optometric.gr does not bear any responsibility for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

 

Once your order has been shipped, you will receive an email with the shipping invoice number and a link so you can keep track of the status of your order at the courier used for delivery.

 

Make sure there is someone who will pick it up and sign when delivering your order. If you do not receive your order, it will be refunded after one week. In this case, there will be a refund

5.8. Παράδοση προϊόντων/Έξοδα αποστολής

 

a. Products delivery:

 

The delivery of the ordered products takes place at specific hours and days that the company will inform you.

 

The Company is not responsible in cases of delay or inability to deliver, which is due to reasons of force majeure (extreme weather events, strikes, etc.), but must inform you in order to state if you wish to complete the transaction under the new conditions.

 

CONSUMER'S RIGHTS

 

In case the product you received is defective or does not correspond to the product of your order, then the return cost is borne by KRIEZI OPTIKA

The consumer has the right to withdraw unjustifiably within 14 calendar days from the receipt of the product in accordance with Law 25551/1994 (as amended by K.Y.A. Z1-891 / 2013).

 

The product to be returned must be in the condition it was received, ie it must be complete, without damage, its packaging must be the one that normally accompanies the product, including all labels, necessary documents, etc. and in any case it has not been used.

 

To avoid your own inconvenience, we recommend that you carefully check at the time of delivery of your order the condition of the products sold and the integrity of their packaging and label, in order to identify any obvious defects.

 

Order cancellation

 

In case you wish to cancel your order and if the product has not been shipped, you should contact the customer service department at 2310 383 133 or e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

APPLICABLE LAW

 

For any dispute arising from the use of the services or for any other reason between the user and the company, Greek law is applicable and the courts of Thessaloniki are competent.

 

In the event of a dispute regarding the current terms of use between a user and the Company, the former is obliged, before initiating any legal action, to contact the Company within fifteen (15) days from the occurrence of the relevant events. Failure to comply with this term constitutes a breach of an essential contractual term entered into between the user and the company.